Last Updated: December 5th, 2025
Our goal is to serve you with excellence in all coaching, training, and educational products.
Because these products involve digital content and intellectual property, this Refund Policy explains where refunds apply.
1. Digital Products
Due to the instant-access nature of digital downloads, templates, PDFs, and online courses:
➡️ All digital product sales are final.
No refunds will be issued once access is granted.
2. Coaching Programs
Coaching programs require time, preparation, and scheduling. Therefore:
Coaching fees are non-refundable after your first session has begun.
If you purchased a package, unused sessions are not refundable.
3. Payment Plans
By entering a payment plan, you agree to complete all payments.
Failure to complete payments may result in:
Removal from coaching
Suspension of course access
Collection procedures (if required)
Payment plan installments are not eligible for refunds.
4. Membership Programs
Your membership payment covers access for the billing period.
We do not offer prorated refunds for:
Time not used
Early cancellation
Failure to log in or use the service
You may cancel future billing at any time.
5. Technical Issues
If you experience technical issues accessing content, we will assist you at no extra charge.
A refund will not be provided due to device incompatibility, browser issues, or user error.
6. Chargebacks
Initiating a chargeback falsely is considered fraud.
We reserve the right to block access, terminate accounts, and pursue legal action if a chargeback is filed without contacting support.
7. Contact for Support
If you need help with a product, coaching session, or course access, contact us:
📧 ron@rondeering.com